Descriere - Highly Recommended 2. Workbook
This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector.
Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.
ISBN: 9780194577519
Nr pagini: 64 pages
Format: 218 x 275 x 4mm | 165g
Anul aparitiei: 13 Jul 2011